All moderated tests begin as a face to face between the moderator and the tester.
When ready to share the participants screen, the moderator will select 'begin recording', and then click on the Start screensharing button at the bottom of your screen.
If the test participant has not already installed Validately's Chrome extension, they will be guided through the process.
Remind the participant that you will have access to their entire screen and they should close or minimize any windows they don't want to be seen or recorded.
After the participant installs the Chrome extension, their full screen will be visible to the moderator.
From the participant perspective, they will need to select the screen as shown below:
For a Mac the tester will see this:
Not working on a Mac? Please see this article for specific instructions for Macs running Catalina, based on permissions required by Apple on this OS version:
On a Windows computer it will look like this:
*Note that they must select the Your Entire Screen Tab and also click on the window before clicking Share.