First of all, check out this video tutorial on creating and running a moderated study.

If you want a more in depth overview, or want to cover other topics, check out our full list of videos and detailed how-to guides

Mini FAQ:

What can I test in Validately for a moderated study?
You can test any web-based prototype (InVision, Axure, etc.) or website across desktop and mobile (iOS and Android). You can also test desktop applications and native mobile apps (iOS and Android) without needing to install any code or an SDK in your app.

Can I see the tester’s webcam/face?
Yes. All moderated sessions start as a user interview. After enabling screen share, you will see the tester’s webcam in the lower right-hand corner.

What’s the cost to use my own testers?
There's no cost to test with your own participants when you manage the recruiting.

Can Validately recruit my test participants?
Yes! Our team will manage all logistics for recruiting, including sourcing, screening, scheduling, backfill, tech checks, incentive payments to your testers. Provide us with your tester persona and add unlimited screener questions.

We can also source testers from your customer list using a service called Your List Recruiting that's available on our Collaborate, and Enterprise plans.

Validately Moderated Recruiting costs vary based on your software plan and tester persona. Our standard rates for a 30 minute remote moderated session is $150/per participant on our Experience plan and $45/per participant on our Collaborate, and Enterprise plans. All costs include the incentive for the test participant.

Can I do native app tests?
Yes! You can test native apps without installing any code or an SDK for Android and iOS devices.

Can I conduct a user interview without testing a prototype, website, or app?
Yes! You conduct and record a user interview using Validately.

Can I use Validately to record a live, in person, on location, session?
Yes! Click here for instructions.

Still have questions?
Check out our help section on Moderated Research

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