Check your system before your session to make sure everything will run as expected:

For Desktop:

  • First you can run this system checker: https://validately.com/moderated/systemcheck
  • Check network speed with https://speedtest.net or https://fast.com. We recommend 30mbps download and 12 mbps upload speeds at minimum (higher is always better
  • Remember, you may be sharing your screen, audio and video all at the same time, so strong wifi or a hardwired Ethernet connection are recommended.  We don't recommend cellular service or public wifi due to speed limitations and quality fluctuations
  • Close any open apps or programs that will not be needed during the session.

For mobile:

  • Check network speed with https://speedtest.net or https://fast.com. We recommend 30mbps download and 12 mbps upload speeds at minimum (higher is always better)
  • We recommend a strong wifi connection as opposed to cellular.
  • Staying near the router is good practice so the signal doesn't have to traverse floors and walls, which can weaken the signal and affect the session
  • Close out any apps that are unnecessary for the test. This will help to allocate the device's finite resources/ram to the session itself
  • A restart of the phone can resolve many little things and make the session go more smoothly, so if possible, restart the device prior to starting the session.

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