A Workspace is much like a folder on your computer, it allows you to organize your studies into logical containers (Workspaces). You can create as many workspaces as you want, there are no limits on the number of workspaces you create. Customers typically set-up workspaces by team, product, concept, project, persona, etc.
Workspaces are not only good for easily finding study results and staying organized, they also play a key role in collaboration. Each workspace contains its own isolated set of access permissions for each user.
You can add as many researchers or collaborators (depending on your plan limits) to a workspace and uniquely define its membership roles (Researcher or Collaborator).
Only the users defined and invited will be allowed to access anything inside that Workspace. A users role may vary by workspace. I.e. you may have Researcher access in one workspace but be invited to another as a Collaborator.
Collaboration within workspaces enables teams to involve the right stakeholders throughout the entire research and testing process making it easy and fast to make research-driven decisions.
Key ways the pros use workspaces to collaborate:
- Build multiple workspaces and manage permissions
- Map specific workspaces back to Slack channels and manage auto-notifications
- Use @mentions to instantly share and comment on videos and reports
- Automatically convert reports into a shareable slide deck to share key results and video highlights
- Invite your team to collaborate during live moderated sessions -- other researcher and collaborator users can help annotate live notes, tag events and insights, flag moments and share live feedback with the moderator through chat