It is possible to close your moderated study, even if you have not yet reached your requested number of responses.  (for example, you're at 5/8 responses and you are ready to wrap up this research!)

If you have:  

  • a moderated study that uses Validately's scheduling tool, 
  • less responses than you requested at the time you launched your moderated study ( e.g., 5/8 responses) and 
  • no remaining future time slots in the study calendar, you'll be met with this banner, with the option to Close Study or Add Time Slots:

If you still have open time slots in the Validately calendar but still wish to close the study, you'll need to remove the time slots (available time slots are light blue on your study calendar.  Clicking on the blue will 'deselect' the time and turn the area white), and this will prompt the banner to appear.  (If you have a lot of open time slots, you'll have to remove a lot of them! )


IMPORTANT:  If you close the study, this action cannot be undone, even from the back end.  Please be sure you really mean to close the study!  

**When closing a moderated study that uses Validately's panel of testers, your account will be credited for the recruiting costs for any unfilled responses.**

Did this answer your question?