Test payments vary.  The minimum payment for successful unmoderated tests for both mobile and desktop is $10 for 10-15 minutes of your time. Please note: If an unmoderated study goes longer than 15 minutes, we do not have a way of issuing additional incentive. You can continue the study but you will still receive $10. If you do not wish to spend the extra time, stop the study. We inform the researchers (our clients) of the expected time limit but sometimes they might lose track. Feel free to reach out to support to make us aware so we can provide the necessary feedback.

We also do scheduled moderated live tests during which you speak via webcam on your device and screen share with a moderator. Those pay a minimum of $40 for 30 minutes and $70 for 60 minutes.

The researcher (our clients) make the ultimate decision about whether a test qualifies for payment.   They have 7 days from your test submission to review and decide if your response qualifies for payment.  (If it does not, you'll receive an email with the reason it did not qualify)

All payments are made via PayPal, and are sent approximately 7 days after your recording is submitted. We currently only use PayPal for paying incentives.

Here are some tips/tricks and guidelines for making sure your responses and participation qualify for payment:

Moderated interview and general guidelines:

http://faq.validately.com/en/articles/2637455-tester-participation-guidelines-for-moderated-sessions

Unmoderated test:

 http://faq.validately.com/en/articles/956246-i-want-to-make-sure-i-get-paid-are-there-tips-for-completing-a-good-quality-talk-aloud

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