When you're testing, it's important to provide a good session if you want to qualify for payment.
Here are some helpful tips for your unmoderated study:
- Making sure your equipment is working properly before beginning the test.
- Checking your WiFi speed, (fast.com, speedtest.net).
- Use the latest version of Google Chrome or Microsoft Edge.
- Check your audio quality with our system check.
- Keep in mind clients want to know what you're doing and why. Their goal is to understand your thought process as its happening. Watch this video for an example
- Be thoughtful and honest with your answers
- Read all the Tasks carefully to make sure you complete the test as expected
- Answer any follow-up or survey questions after the test
If all goes well with your session and the results, you'll get your payment within 7 days of completion of your test via PayPal. Keep in mind, the client makes the final decision about whether you qualify for payment.
Also, note that there are some actions that may result in your removal from our panel:
- Having multiple accounts
- Lying about your location or in any way misrepresenting who you are
- Not being honest in your answers or information provided
- Fraudulent use of our service
- Not showing up for your scheduled session
- Canceling your scheduled session without at least 2 hours' notice
- Multiple rescheduling of the same session