Use these guidelines to make sure you're prepared for your moderated session.
NOTE: Please carefully review this information. If you don't follow these guidelines, you might receive a reduced payment or you may not receive any payment at all.
During your moderated session, be sure to:
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Participate in a well-lit and quiet room
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Use headphones so the moderator can hear you clearly
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Focus on the moderator by making eye contact and listening carefully to their questions
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Stay in one place, unless the moderator asks you to do otherwise
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Position your webcam or mobile device so the moderator can clearly hear and see you
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Avoid eating, drinking, or smoking during the session
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Avoid multitasking during the session
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Avoid having multiple people in the room who may distract you
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Avoid speaking to other people other than the moderator during the session
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Avoid public Wi-Fi (like coffee shops or restaurants) as these spaces often have unreliable connectivity
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Avoid rescheduling your session multiple times. Sessions that have been rescheduled more than once may be canceled and could result in removal from our panel.
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Avoid canceling your session within a few hours of the scheduled time. If this is an emergency/one-off situation, please contact us so that we let the moderator know. If this happens often, it could result in removal from our panel.
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Be respectful of the moderator's time. They have scheduled time to meet with you and are waiting for you!