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Technical Support

  • How do I resume where I left off in a study?
  • I was screened out from a study.. now what?
  • Why do I get a message that the "Study is closed" when trying to participate?
  • My test is stuck uploading!
  • How do I quit an unmoderated session?
  • How do I download and use the Validately mobile app?
  • How do I install the Validately browser extension?
  • Screen recording/sharing in MacOS 10.15 (Catalina, Big Sur, later)
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